BlueTrace Blog

1 min read

Recalls don't have to be scary

By Chip Terry on Sep 5, 2023 12:02:29 PM

Recalls happen--fortunately not very frequently--but they are a fact of life in any food industry. Most recalls are precautionary.  In other words, there are nodist-recall-smconfirmed illnesses.  

So far this year we have seen recalls in ME, MA, RI, CT, NY, VA, Canada, and elsewhere.  

If handled properly, your company should have limited/no liability and it should not impact your operations.  

When a recall happens, you should get that product out of the system as quickly as possible.  This is why companies are supposed to have a written recall plan.  And why inspections often include a mock recall.  

Knowing how much time this takes and how important it is, BlueTrace built a recall feature that automates much of the recall. 

The recall feature is included in all our products as part of the base package. Handling recalls properly is important for the health of the entire industry and we want to make sure everyone can do it properly. 

The process is simple:

1) Identify the lots that are being recalled (in the log).

2) Push the Recall button (note only the owner/manager has access to this).

3) Fill out the form and push enter

Two things will happen:

1) If there is an email in the system for the client, we will send them a notice

2) We will change the landing page under the QR code so anyone scanning the QR code with their phone will see that there is a recall for this lot.

You should still reach out personally to any of your impacted client and you should still keep track of what product has been returned and/or destroyed.

We hope it is a feature you never have to use.  

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2 min read

What If? Digital Receiving and Labeling

By Chip Terry on Feb 14, 2023 10:46:50 AM

The receiving dock at seafood companies can be chaos.  IMG_0935

We recently watched a harried guy with a clipboard direct six forklifts unloading 14 tractor trailers' worth of seafood one morning. Salmon from Norway, squid from California, tuna from Costa Rica, lobster from Maine, mussels from Canada, oysters from the Chesapeake. The list went on and on.  

All of it had different paperwork. Some carried MSC certification. Others had SIMP paperwork. Some had temperature gauges. Some had GS1 bar codes — most didn't. Measurements varied from counts, to weights, volumes or just a count of boxes.  

We watched this very talented and experienced guy make errors — a five instead of a nine, the wrong date (I would have made many more errors). Most product came in with bills of lading, invoices, and wax boxes with handwritten and/or very inconsistent labels.  

IMG_6799

The paperwork then all went into a back room where inventory was updated, orders were filled, checks were written, and hopefully everything lined up. The time spent, the error rates, and the slow inventory churn cause trouble for everyone.

We have been working on a better way with our clients: digital labels and digital receiving

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Digital Receiving
Our clients now receive receive-favoriteeverything on their phones and take pictures as needed, thus reducing errors and speeding up all the back-office challenges. We can also integrate this data with most accounting systems. It's super easy to use — a client needs almost no training. Accuracy improves dramatically, and the time spent on redundant data entry drops.

Digital Labeling 
Our most successful clients also ask their partners to use our tags or labels. That way, when the sender prints a tag or label, the receiver gets an Advance Shipping Notification. They can process all the paperwork ahead of time, and when the product arrives, just scan the QR code and confirm receipt.  Now everything has a clean label and access to all the data points a business needs. No need to talk GS1, GDST, EDI. or any of the other acronym soups.  Just print a label and stick it on the box (or even directly on a fish).  
clam_case

Bottom line: Digital receiving and digital labeling reduce errors, improve throughput, and make your business manageable.  

 

 

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2 min read

FDA Final Rule for Food Traceability

By Chip Terry on Nov 15, 2022 4:19:12 PM

The FDA today announced the final rule for Food Traceability that was required by the Food Safety Modernization Act law.  We will explore this is future blog posts, but let's start with the high level: 

Food Safety First: In the words of the FDA, this rule is "designed to facilitate faster identification and rapid removal of potentially contaminated food from the market, resulting in fewer foodborne illnesses and/or deaths" It has nothing to do with fraud, sustainability, fisheries management or any of the other reasons folks implement traceability systems. 

Most fresh foods are covered, including:  fresh cut fruits and vegetables, shell eggs, and nut butters, as well as certain fresh fruits, fresh vegetables, ready-to-eat deli salads, cheeses, and seafood products.  

In the seafood world, the exemptions include: Scallop Abductor muscle, and Catfish.

In a change from the original law is: Raw bivalve molluscan shellfish that are covered by the requirements of the National Shellfish Sanitation Program...are exempt from the requirements of the rule.  A good thing since the rules for shellfish are already tighter than this new rule.  

The rule is all about record keeping: In particular most firms are required to supply information to the FDA in a "sortable spreadsheet" within 24 hours of request. The records must cover: Critical Tracking Events (CTEs) and required Key Data Elements (KDEs).

Traceability Lot Code: These records must be linked with a Traceability Lot Code (TLC) that does not change unless the product is transformed. TLCs can only be assigned by either the First Land Based Receiver or a Processor who is Transforming the product.  

You Have time: The rule will take 3 years to be fully implemented.  In other words, take a breadth, explore the rule and then think about what needs to change.

Here is a video from the FDA using an example of a Tuna.

 

 

 

 

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2 min read

Anatomy of an Oyster Recall

By Chip Terry on Apr 11, 2022 3:51:20 PM

Oysters are a safe food, and very few people get sick from eating them. When something bad does happen, though, news stories get out of control, and the whole industry is harmed. A recent oyster recall in British Columbia illustrates the challenges. Here is what we know so far (this is an ongoing story, so more details will likely emerge):

1) On Sunday, March 20, 2022, the Canadian Government found norovirus in oysters from BC and issued the first of what became a series of six overlapping recalls on oysters. The majority of the product was harvested between March 7 and March 14.    

2) Many of the oysters were shipped well beyond BC, including to distributors in Washington state and California. Washington issued a health advisory for specific BC oysters on Friday, April 1 — 13 days after the first BC recall notice. California issued a recall on Sunday, April 3 — 16 days after the first BC recall.  34 people in California got sick from the BC oysters by the time of the advisory in CA.

3) By April 1, media stories begin to appear in Washington, Florida, Massachusetts, California, New York, and elsewhere about people getting sick.

4) Meanwhile, we heard from our distributor clients who were working hard to track these oysters and get them out of the system. One client even had to call its trucks in NYC to stop delivery of these specific oysters.

5) Food Safety News (written by a leading food safety attorney) reports on Thursday April 7th that over 103 people in California, Colorado, Florida, Hawaii, Illinois, Maine, Minnesota, New Jersey, Nevada, New York, Oregon, Texas and Washington are confirmed sick from this particular batch of oysters.  

6) Meanwhile back in BC, major farms are shut down (probably for 2+ months) and are suffering huge financial losses.  While the CFIA reports 328 illnesses from this norovirus outbreak across Canada, including in: British Columbia (293), Alberta (3), Saskatchewan (1), Manitoba (15) and Ontario (16).

My takeaways:

1) Good people worked really hard to make sure this didn't get worse. Distributors and regulators spent hundreds of hours trying to get this product out of the system.  So far, there are no deaths reported--a huge win. 

2) The recalls were too manual and slow--there should have been a more automated system for making sure different jurisdictions acted more quickly. 

3) The liability risk is probably large. I'm no lawyer, but clearly everyone is concerned about lawsuits.  

4) The entire industry is the loser:  We have heard anecdotal stories of folks avoiding all oysters after coming across the stories circulating.  

There are a lot of ways this process could be improved, including better/faster communications and a true digital traceability chain. The regulators in the U.S. should have been able to issue faster recalls/advisories. Thirteen days was too long.

A farmer or distributor with a recall should be able to notify all their buyers with a couple of keystrokes. And restaurants should be able to scan a QR code and confirm there are no recalls prior to serving that product.  

Nothing will ever be foolproof, but we can do better, and there is a clear path to improvement. 

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